and Distribution helps to optimize all the tasks and activities
carried out in sales, delivery and billing. Key elements
are; pre-sales support, inquiry processing, quotation processing,
sales order processing, delivery processing, billing and
sales information system.
sales logistics business process scenario in R/3 allows
users to manage sales and distribution activities in an
effective manner. The business processes include scenarios
for sales, shipping, billing, sales support, and sales information.
With real time, on line access to sales information, such
tasks as order entry, delivery, and billing are all streamlined.
In addition, sales and distribution can be integrated with
procurement and production planning, improving turnaround
time up and down the value chain. The sales function in
R/3 utilizes a configurator to select configured products
as well as a "conditions" program to manage complex
pricing scenarios. The sales order process sends requirements
to manufacturing. The R/3 system uses a technology, called
Application Linking and Enabling (ALE), to implement distributed
solutions such as decentralized shipping. In this approach,
special types of business information documents, called
Intermediate Documents or IDOCs, are automatically transmitted
between communicating systems. This database is used by
R/3 to automatically generate the IDOCs used in communicating
between the host and remote systems. In the recent years,
many of SAP's customers have found that the integration
of sales and distribution applications in R/3's logistics
chain has improved the performance of their companies.